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Privacy Policy

Privacy Policy for

All Injury Management - AIM

Effective Date: January 1st, 2024

Thank you for choosing All Injury Management (AIM) Physiotherapy Clinic for your healthcare needs. At AIM, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.


1. Collection of Personal Information

We collect personal information from you when you visit our website, contact us, or use our services. The information may include, but is not limited to:

  • Name

  • Contact information (phone number, email address)

  • Address

  • Health history and records

  • Insurance information

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide physiotherapy services and treatment

  • To communicate with you about appointments, services, and updates

  • To process payments and insurance claims

  • To maintain and update your health records

  • To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Our healthcare professionals and staff for the purpose of providing you with quality care

  • Third-party service providers who assist us in delivering our services

  • Regulatory authorities as required by law

  • In the event of a medical emergency, to relevant healthcare providers

4. Security Measures

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. Our website and electronic systems are HIPAA-compliant to ensure the security and confidentiality of your information.

5. Website Analytics

We may use website analytics tools to collect non-personal information about your visit to our website, such as your IP address, browser type, and pages visited. This information is used to improve the user experience and optimize our website.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you have any questions or concerns about your privacy, please contact us using the information provided below.

7. Contact Information

All Injury Management (AIM), Physiotherapy Clinic
1060 Guelph St, Kitchener, ON N2H 4X6, Canada
Phone: 519-749-2222

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. Please review this policy periodically for any updates.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

Last updated: January 1, 2024

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